Trust as a Strategic Business Resource Webinar


Wednesday, June 17, 2020
1:00PM – 3:00PM

High-trust companies “are more than 2½ times more likely to be high performing revenue organizations” than low-trust companies.
Interaction Associates 2015 Study

Presented by The Gwen, Inc. Team​

Gwen Webber-McLeod
Gwen Webber-McLeod
Kathy Adams
Judi Dixon
Caeresa Richardson

Participants that attend this learning community work session will:

  • Discuss the factors that lead to a low trust environment
  • Examine the behaviors of a high trust culture
  • Identify specific strategic priorities to create a high trust environment
  • Discuss methods used to maintain a high trust environment to increase your company’s productivity

58% of people say they TRUST STRANGERS more than their own boss.

According to Stephen M. R. Covey, when trust goes down (in a relationship, on a team, in an organization, or with a partner or customer), speed goes down and cost goes up. This is what he calls a “low-trust tax.” The inverse is equally true: when trust goes up, cost goes down, and speed goes up resulting in a “high-trust dividend.”

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